Our Business Consulting Services

Its all about relationships. Relationships with our customers. Helping our clients succeed. By listening, really listening and understanding our customer’s requirements, existing situation, history and hopes and dreams, we are able to really provide solutions to problems and ideas that grow the companies we serve.

With this in mind, here are some of the areas that we focus on:

Business Development

We help our customers grow their business. Whether it is through new revenue, new strategy, new acquisition we show our customers the way to new growth and profitability. We look at the market, the existing customer base and the product and service portfolio in place to see where new opportunity may lie and then put together the plan and guide the implementation to maximize success.

Product Development

Let us help define your next product or service, or even re-invent the existing ones that you have today. We can assist with business plans, product design and definition, implementation, pricing and positioning in the Marketplace along with web presence and design. We can work with your marketing team to assist with segmentation or consolidation to get the most return on any investment or effort.

We create ideas. Ideas that lead to revenue. We use a proven format for coming up with ideas that can be monetized. There is no point coming up with ideas that sound good if no-one actually wants to buy it! We take ideas and test them, then turn those ideas into money for your company.

Project Management

If you would like more information or would like to know how we can provide a quote, contact us here

Wireless Billing Applications

WSI Bermuda has 10 years experience with what it takes to provide superior billing, customer care, provisioning, mediation, invoicing, collections and supporting processes. WSI has been teamed up with ARIS Software Inc’s Envision platform for over 7 years.

The Envision platform brings a number of processes and systems into a single unified product to manage your customers, their products, services and support. Envision is a carrier-grade convergent billing, CRM, POS and terms management suite that is based upon the experience of over 200 installations in more than 60 countries, and is backed by a world class support team that is entirely focused on customer success.

See more here… or if you are in need of a new billing solution, please contact us here

Sharepoint Services

First of all, just what is SharePoint?

Of all the products that Microsoft has launched over the years, SharePoint is arguably the single most game-changing and the hardest to define.  In a nutshell, SharePoint is a bundled, unified collection of tools and technologies that puts immense power and functionality into the hands of businesses of all sizes.  Microsoft defines SharePoint’s abilities as “Collaborate Efficiently”, “Enhance Productivity”, “Improve Access”, “Manage Information” and “Integrate Processes”.

Custom SharePoint Solutions

Our team are the SharePoint Specialists.  We offer SharePoint consulting services and hosting and are fluent in Microsoft Office SharePoint Server (MOSS) and Windows SharePoint Services (WSS).  SharePoint can be leveraged not only to become the collaboration platform for your entire company worldwide, but it can also be integrated into your online web presence.  We can show you how to leverage SharePoint, online.

Sharepoint by Microsoft

What’s Sharepoint?

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Change Management Solution

We are serious about systems reliability, uptime and in ensuring businesses are able to work, without interruption, so that they can concentrate on what is most important to them – the business itself.

When we went looking for a Change Management system that was suitable for our customers, found one that met our requirements perfectly.  We were looking for a system that provided:

• Ease of use
• Online, set it and forget it (not another system or more hardware or software)
• A database back end so that information can be retrieved quickly and easily

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GSM Products & Services

Roaming Service Bureau

Our expertise involves the launch of Bermuda’s first GSM network, the ability to roam to over 100 countries world-wide from Bermuda and Bermuda’s first Pre-paid GSM service.

Since there are over 500 GSM Operators in more than 190 countries around the world, an Operator may want to contract the services of the WSI Roaming Service Bureau, as the ideal solution to coordinate and simplify the process.

When an Operator chooses to outsource their roaming functions to the RSB, economies of scale can be achieved through our collective experience and ongoing relationships. This results in quicker deployment of roaming services, which increases revenue potential and subscriber satisfaction.

Consider the Roaming Service Bureau as a one stop shop for all your roaming department needs with a centralized reporting structure and single point of responsibility to your organization.  No longer do you need to worry about people in other departments with other priorities that may conflict with the roaming priorities.  The Roaming Service Bureau can bridge those differences allowing Mobile Operator personnel to concentrate on other priorities and the RSB only concentrates on Roaming.

Roaming Clearing-Financial Clearing

There are a number of benefits with regards to clearing – especially for a small carrier:

1. The cost of keeping up to date with the GSM association rules and changes can be saved by having a partner who is closely associated with the association.
2. The fact that we represent a large number of roaming relationships means that we carry a lot of weight with regards to receivable (giving a much better chance of getting paid on time or more importantly especially with a relative larger carrier having enough access and priority to resolve issues and disputes).
3. The Insight (on-line) system give the carrier access to on-line reporting and keep them informed of their positions and also a vital tool for planning and revenue accounting.
4. As the number of agreements grows – the job becomes much more complex – especially as new interworking products get introduced (SMS, MMS, GPRS, EDGE etc) and WSI can assist by taking the onus off the carrier to allow them to get on with the task of managing the day to day business.

If you would like more information or would like to know how we can provide a quote, contact us here