Telecom Billing Services

Advantage 360

Summary of Advantage 360

From our perspective there really is no other billing and customer management system we have come across, in a single system that has the capability that this product gives. From creating an account, to adding customers, multiple services, plans and products, to ordering and receiving new product into inventory, transferring product from one location to another, tracking new marketing campaigns, nothing does it better.

We have used it both as a carrier ourselves (when some of our principles were Telecom Bermuda- pre AT&T Wireless buyout) and have worked with a half dozen carriers who have implemented Advantage 360 and seen their own profits soar and costs shrink.

For pre-sales advice and consulting to see how Advantage 360 can increase your revenue, reduce risk, manage your business and lower your costs, please, contact us here.


About Avantage 360:

Since 1984, Advantage 360 has provided billing, customer care and POS software to nearly 200 customers world-wide. This considerable experience has guided us through every step of our on-going development process, and has positioned our products at the leading edge of technology, innovation and ever-changing industry requirements.

“In 2001, we released Envision, a highly internationalized operational support software (OSS) suite that represents a quantum leap in modern design. Advantage 360 consists of three task-specific modules that exploit the full potential of OSS. As stand-alone applications, each offers more features, functions and automation than any of its contemporaries. When used together, these modules provide a consistent user interface and form an integrated and table-driven template for success that can adeptly manage even the smallest detail of a modern service provider’s daily operations. This purposeful and unified design completely destroys the myth that users must suffer through the incompatibilities, varying support policies and the often poor integration of multiple so-called “best of breed” products. As our customers will attest,Advantage 360 is a single source product that does it all extremely well.”


Modules that Envision comprises of:

  • OSS360

    Convergent CSP, CDMA, TDMA, GSM, 3G, 4G, LTE, satellite, MVNO, ILEC, CLEC, CENTREX, VoIP, ISP, WiMAX, WISP, broadband, data, SMS, MMS, content, voice mail, paging, IPTV and CATV billing in single end-to-end and highly internationalized solution that functions identically in both on-site IT infrastructure and cloud environments.

    OSS360 components include carrier grade CRM, marketing, promotions and commissions management, accounts receivable, trouble ticketing, churn and credit scoring and GL, AP, lock box and number portability interfaces. Also text & e-mail alert messaging, number and SIM inventories, agent and reseller access, comprehensive reporting and dashboard functions, invoice formatting tools, EBPP and web self-help, CIBER 2.x, TAP 3.x,, NRTRDE, CABS, mediation, fulfillment and provisioning interfaces, third-party facilities management, IN prepay and print vendor interfaces, Apple Care+ ® integration & reporting and Verizon LTE Integration for LRA Partners interfaces.

  • POS360

    Integrated point-of-sale includes order entry and management, sales force management, inventory, serialized inventory, package inventory, trunk stock, quarantined stock and equipment rental and loaner inventory.

    Also, purchasing, requisitions, stock transfers, automatic reorder points, bulk inventory updates, wireless physical inventory audits, retail, telemarketing and technician commissions, technician and sales staff scheduling, lead tracking, quote management, workflow management, etc. Includes Apple Care+ ® integration.

  • TERMS360

    Integrated Post Pay & Prepay Terms Management. Automated rules-based past-due treatment, including metered / stop-limit billing (credit limit management), payment commitments, payment plans, collections activities and collections commissions management.

    Prepay, credit card and bank debit billing are fully supported, includes a “black box” interface to numerous third-party IN platforms. This allows the same user interface screens, plan configuration, accounts receivable, web interface, etc. to be used for both post-pay and prepay account management.

  • WEB360

    Integrated interface designed to support remote agent access, electronic bill presentment and payment (EBPP) and web self-help.

    Web360 is a business rules layer that securely interfaces the graphics on a user designed and owned website to data within SQL and allows authorized site visitors to create an account, purchase products, select or change rate plans and features, activate, suspend or deactivate service, check, pay or print copies of their bill, report an issue (open ticket), set parental control restrictions, schedule a sales appointment and much more.


    Managed services are available on both a customized and pre-packaged basis. Standard packages include the following:

    • Billing Management services associated with ongoing monthly billing and distribution tasks.
    • Revenue Assurance services designed to ensure that all billable revenue is fully realized.
    • Business Analysis services to assist customers in analyzing business processes, usage patterns and best practices of usage.
    • SQL Server Maintenance / Resource Analysis tools and services to maintain a healthy database environment.

    Contact us directly for more info here